We are The Creator Collective (“we”, “our”, “us”), a UK-based research and insights business. We run a panel of content creators and provide research services to brands, agencies, and platforms.
From creators: name, email, phone number, social media handles, platform stats, demographic and audience information, research preferences, payment details for incentives, and any content you submit for research purposes.
From clients: name, job title, company, email, phone number, and project-related information.
From website visitors: IP address, browser type, and basic analytics data (via cookies).
4. How We Use Your Information
We use personal data to:
Recruit and manage creators for research projects
Match creators to relevant opportunities
Communicate about research activities
Deliver and analyse research outputs for clients
Process payments for creator incentives
Comply with legal and regulatory requirements
We will never sell your personal data to third parties.
5. Our Legal Basis for Processing
We process your personal data under:
Consent – when you opt in to join our creator panel or receive updates
Contract – to deliver services we have agreed with you
Legitimate interests – to run and grow our business and manage our relationships
Legal obligation – to meet our legal and regulatory duties
6. Who We Share Your Data With
We may share your data with:
Research tools and platforms (e.g. survey software, video conferencing)
Professional service providers (e.g. accountants, legal advisors)
Clients (only anonymised or consented data relevant to the project)
We ensure all third parties comply with UK GDPR standards.
7. How We Store and Protect Your Data
We store your data securely on encrypted, password-protected systems. Access is restricted to authorised personnel. We keep data only as long as necessary:
Creator and client data – up to 3 years after last contact
Payment records – 6 years for tax purposes After that, data is securely deleted.
8. International Data Transfers
If we transfer data outside the UK/EEA, we ensure it is protected with appropriate safeguards, such as Standard Contractual Clauses or equivalent legal protections.